Your Guest Concierge, Always On.
Instant answers for guests. Fewer interruptions for you. Better reviews without extra work.
*Already live in select Charleston, SC USA properties.
How it Works
Step 1: Tell us about your property
Share your Airbnb or Vrbo link and any house nuances you want guests to know: parking, Wi-Fi, quirks, rules, local tips. (Things guests usually text you about.)
Step 2: We set up your concierge
We configure a custom guest concierge that understands your home, your rules, and how you want guests guided.
Live within 24 hours, or set it up yourself with our Basic plan.
Step 3: Guests get instant answers
When guests arrive, they scan a QR code in the home and ask questions naturally - out loud or by text.
Your concierge responds instantly, using the information you provided.
No messages to you.
No late-night interruptions.
Fewer missed details. Better reviews.
If it’s not in your notes, the concierge won’t invent it.
Hosting takes time you don’t have.
Guests message constantly with the same questions:
I’m cold / hot. How do I turn on the AC?
Where do we park?
How do we check in?
Your concierge answers most routine guest questions instantly, so you don’t have to.
Any walkable restaurants open late?
What’s the Wi-Fi?
How do I use the locks / TV / fireplace?
Simple pricing. No surprises.
Founding Host pricing for early customers.
Core Concierge
$29 / property / month
Instant relief for hosts who want fewer interruptions, without more tools to manage.
What it does
Always-on AI concierge for your property
Answers guest questions instantly, 24/7
Covers check-in, Wi-Fi, parking, house rules, checkout, and local recommendations
Unlimited guest usage
No meetings. No setup fees. No contracts.
How it works
You provide your property details
Your concierge handles guest questions automatically
You update information anytime as things change
Best for
Single-property hosts or hands-on owners who want automation that just works.
Multi-Property Concierge
$99 / month for up to 4 properties
One account. Multiple properties. One less thing to think about.
What it does
Everything in Core Concierge
Manage multiple properties under one account
A dedicated concierge for each property
Centralized billing and support
Designed for operators, co-hosts, and growing portfolios
How it works
Add multiple properties to a single account
Each property gets its own concierge and guest experience
Same behavior, same reliability — at portfolio scale
Best for
Hosts managing 2+ properties who want simplicity, consistency, and leverage.
Every Plan Includes:
No setup fees
30-day free trial
Cancel anytime
Unlimited guest usage
Always-on safety filters
Why Hosts Love HostConcierge.ai
Cuts guest messaging significantly
Reduces stress
Improves guest satisfaction
Helps avoid negative reviews
Works 24/7
Easy to set up, easy to use
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Most common guest questions: Wi-Fi, parking, check-in, appliances, house rules, and local recommendations.
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You can request changes anytime. We update your concierge quickly.
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Yes. Responses are filtered to block unsafe or inappropriate content.
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No. The concierge is designed to handle a wide range of questions safely.
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No — it handles routine questions so you can focus on the things that matter.
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Your concierge is deactivated. No additional charges occur after the billing period ends.
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No. Guests just scan a QR code or click a link.